Delivery Manager Otro

de Ericsson De Chile S.a. en Metropolitana
Publicado el 07-09-2016 en Sistemas / Tecnología / IT

Purpose of Job Role
The Application Development and Maintenance (ADM) Delivery Manager shall take ownership of the customer relationship, responsible for ensuring the correct and proper delivery of services as specified in the ADM contracts and frame agreement. Manage the scope of the service contract with the customer according to agreed time, cost and quality requirements: discuss what and if requirements should be integrated in the current frame agreement under the Service leader responsibility. It’s responsible for the financial & commercial performance of the customer services. It’s the technical leader and reference for the Contract service. Seek and identify new opportunities. Make continuously cost efficiency.
Job Requirements:
• Bachelor's degree in Computer Science or related field.
• Strong understanding of TELCO Business.
• Minimum of 5 years of management/leadership experience in a software development organization or Telco Company required
• At least 5 years of experience working through the design, development, release cycle, and delivering software products to market or as an Operation Manager in software area.
• A record of successful delivery of software applications as an individual, team leader and/or development manager
• Strong understanding of the software development cycle
• Strong leadership, project management skills, time management, and problem solving skills
• Strong skills to communication, presentation, project management and Service Delivery processes.
• Knowledge in ITIL (desirable)
• Strong technical skills to understand designs & strategies to software projects.
• High verbal and written English skills. Bilingual is an asset.
• Team work & collaboration skills. Experience and ability to work in a distributed environment, different time zones and cultural diversity
• Take on additional responsibilities with positive attitude
• Available to travel if requested
Lugar de trabajo:  Santiago Centro, R.Metropolitana

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