About NTI
NetTech International (NTI) provides back-office and technical support services to U.S.-based companies. Our team is composed of talented professionals dedicated to delivering high-quality solutions, operational excellence, and exceptional customer service.
At NTI, collaboration, accountability, and continuous improvement drive everything we do. We believe in investing in our people and creating opportunities for growth while supporting innovative companies across multiple industries.
Position Overview
We are seeking a Client Success Associate to join our team in support of one of our U.S.-based partners. In this role, you will help ensure customers receive an exceptional experience throughout their journey by supporting account management activities, customer communications, renewals, onboarding efforts, and operational coordination.
This position is idóneo for someone who is highly organized, detail-oriented, proactive, and passionate about delivering outstanding customer experiences.
Key Responsibilities
- Core Responsibilities




- Support customer accounts and help maintain strong client relationships.
- Coordinate customer meetings, training sessions, business reviews, and follow-up activities.
- Assist with customer onboarding, account transitions, and ongoing engagement efforts.
- Monitor customer requests and ensure timely follow-up with internal teams.
- Project / Operational Responsibilities
- Prepare customer reports, presentations, contracts, renewal agreements, and other documentation.
- Maintain accurate customer records and activity logs within HubSpot and other business systems.
- Assist with renewal and account expansion initiatives through administrative and operational support.
- Identify opportunities to improve customer engagement processes and operational efficiency.

Collaboration & Communication
- Work closely with Client Success Managers and cross-functional teams.
- Participate in customer meetings and communications.
- Coordinate wi

📌 Client Success Associate (Región Metropolitana)
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📍 Región Metropolitana