We are seeking an experienced Solution Engineer specializing in Customer Experience and Artificial Intelligence to support strategic customer engagements and help organizations define and realize their digital transformation priorities.

This role requires a strong combination of technical depth, functional business understanding, consultative skills, and executive communication capabilities. The successful candidate will engage with business and technology leaders to understand strategic objectives, shape solution visions, and demonstrate how Customer Experience platforms and Artificial Intelligence can improve business performance, customer engagement, employee productivity, and operational effectiveness.

The position requires the ability to address AI topics across the full maturity spectrum, from foundational concepts and generative AI to advanced agentic AI and autonomous enterprise processes.

Key Responsibilities
- Engage with senior business and technology stakeholders to understand strategic priorities, business challenges, and transformation objectives.




- Lead discovery sessions and executive workshops to identify opportunities for Customer Experience and AI‑enabled transformation.
- Translate business requirements into clear, scalable, and differentiated solution strategies.
- Develop compelling end‑to‑end narratives that connect business outcomes, Customer Experience capabilities, data, integration, automation, and Artificial Intelligence.
- Position Customer Experience solutions across areas such as marketing, sales, customer service, customer data, loyalty, and engagement.
- Articulate the business value of AI, generative AI, and agentic AI to both executive and technical audiences.
- Explain the evolution from traditional automation to AI assistants, intelligent workflows, autonomous agents, and multi‑agent environments.
- Identify opportunities where AI can enhance decision‑making, personalization, productivity, customer engagement, and operational

📌 Principal Sales Consultant (Región Metropolitana)
🏢 Ll Oefentherapie
📍 Región Metropolitana