12 ago
|
Cloudbeds
|
Región Metropolitana
12 ago
Cloudbeds
Región Metropolitana
Cloudbeds is hiring a Customer Support Manager for LATAM to lead a remote team of Support Leads delivering exceptional hotelier assistance worldwide.
You will own escalation processes, coach teammates, and drive CSAT/NPS, SLA, and FCR metrics while leveraging AI tools to raise efficiency and quality. This role requires strong hotel ops background and outstanding communication across remote teams.
📌 LatAm Support Manager — Lead (Región Metropolitana)
🏢 Cloudbeds
📍 Región Metropolitana