Groceries & Retail Growth Operations Manager (Región Metropolitana)

Groceries & Retail Growth Operations Manager (Región Metropolitana)

13 ago
|
Uber
|
Región Metropolitana

13 ago

Uber

Región Metropolitana

About the Role

This role is a unique opportunity to shape the future of Uber Eats growth across some of our most dynamic and diverse markets – the Andean, Caribbean, and Central America (ACAC) region. As a Consumer Growth Manager, you will define and lead the strategy for eater acquisition, retention, and engagement, identifying key opportunities to expand our user base and deepen customer loyalty in the Retail business. You’ll partner with local country teams, as well as regional and global stakeholders, to design initiatives that drive measurable business impact.

This opportunity combines analytical expertise, strategic thinking, and strong execution to accelerate growth across markets with different maturity levels. It is a high‑impact role at the intersection of data, strategy, and operations – idóneo for a leader who can turn insights into action and scale winning ideas regionally.

Responsibilities

Strategy & Execution
- Develop and execute the regional consumer growth strategy to drive acquisition, retention, and engagement across ACAC.
- Design, prioritize,



and roll out high‑impact initiatives tailored to local market dynamics and business priorities.
- Coordinate and optimize growth and promotional budgets, ensuring efficient investment and measurable ROI.

Performance & Insights
- Analyze consumer metrics and marketplace dynamics to identify opportunities and bottlenecks.
- Translate insights into actionable plans to improve user conversion, engagement, and frequency.
- Establish performance dashboards and frameworks to monitor growth impact and efficiency.

Cross‑Functional Leadership
- Collaborate with teams across Marketing, Product, Operations, Policy, Communications, and Central Strategy to accelerate regional growth initiatives.
- Advocate for localized product improvements and support prioritization of features that enhance user experience.

Basic Requirements
- Immediate availability to work in a hybrid environment from our offices in Santiago, C

📌 Groceries & Retail Growth Operations Manager (Región Metropolitana)
🏢 Uber
📍 Región Metropolitana

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