We are in search of an accomplished Senior Business Analyst with deep experience in digital transformation projects, especially within eCommerce and Content Management Systems (CMS). This position involves partnering with cross-functional teams to deliver results-driven projects that support business growth and digital innovation. The successful candidate will show a proven history of collecting and interpreting business requirements, designing solutions, and ensuring project success in fast-paced, changing environments.

Responsibilities

Direct the analysis and documentation of business requirements for digital transformation projects, focusing on eCommerce platforms or CMS solutions
Work with essential stakeholders, including internal teams, clients, and vendors, to understand business goals and translate them into functional and technical specifications
Carry out comprehensive process mapping, gap analysis, and solution design to improve digital workflows, customer journeys, and business operations




Ensure business objectives and technology solutions remain aligned by collaborating closely with Solution Architects, developers, UX designers, project managers, and product owners
Examine and document existing systems, processes, and data flows to identify areas ready for improvement or automation
Guide the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum environment
Help shape and contribute to the roadmap of digital transformation initiatives, ensuring scalability, performance, and user experience stay optimized
Carry out risk assessments and clearly communicate the potential impact of changes to stakeholders
Organize workshops, presentations, and meetings to gather feedback, align on project goals, and deliver continuous progress updates
Assist during testing phases, verifying that business requirements are fulfilled through detailed User Acceptance Testing (UAT) and Quality Assurance (QA)

Requirements

Bachelor's de

📌 Senior Business Analyst (Chile)
🏢 EPAM Systems
📍 Chile