Building the Future of Open Finance
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, integral financial system.

Before you apply, we encourage you to explore our culture page to understand what drives us and how we work.
The team
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Join our engineering team as a Site Reliability Engineer focused on the shared telemetry platform that helps teams understand, operate, and improve production services. You will work across metrics, logs, traces, alerting, dashboards, and profiling systems that make our platform observable at scale.
As a member of the Telemetry team,



you will help keep the systems that collect, store, query, and route operational data reliable and scalable. This is a hands-on role for an engineer who enjoys distributed systems, automation, observability, and solving production problems.
You will work with Software Engineers, Platform teams, Security Engineers, and SREs to improve operational practices and support mission-critical services. The role includes incident response, on-call, platform improvements, and helping teams use telemetry effectively.
The opportunity
Operate and improve the shared platform for metrics, logs, traces, alerting, dashboards, and profiling.
Maintain metrics collection, long-term storage, querying, dashboards, and alerting using Prometheus-compatible systems, VictoriaMetrics, Grafana, and modern alerting tools.
Operate log pipelines using Vector, Splunk, and Loki, including reliability, throughput, and troubleshoot

📌 Site Reliability Engineer (Chile)
🏢 Kraken
📍 Chile