* Establish and maintain strong relationships with key stakeholders at pallet receiving locations, fostering collaboration and ensuring alignment with asset productivity objectives.* Drive improvements in collection performance by identifying route causes of failure and collaborating with internal teams to improve customer experience and the CIFOT measure.* Enhance customer satisfaction by conducting regular visits and providing targeted training for retailer staff, ensuring effective equipment control practices are in place.* Ensure the successful onboarding and implementation of new customers, establishing agreements around asset recovery processes to ensure a smooth transition and operational efficiency.* Manage and execute audit programs within the account portfolio to ensure adherence to asset management standards and identify opportunities for improvement. Maintain accurate audit result forecast.* Collaborate with internal teams and external partners to support business growth initiatives, develop solutions that improve asset recovery,



and expand CHEP’s customer base.* Monitor asset control metrics, using data to proactively identify areas for improvement and implement corrective actions to enhance asset recovery performance.## Position PurposeThe Key Account Executive (Retail) owns and accelerates the growth of a portfolio of strategic retail accounts by combining hands-on commercial execution with long‐term strategic partnership building. The role is accountable for co‐creating and delivering Joint Business Plans (JBPs), activating digital, operational, and sustainability value levers, and representing the voice of the customer internally to orchestrate seamless delivery.This is a highly specialized senior role designed to operate in complex, large-scale retail environments (e.g. Walmart). It requires strong understanding of retail operations, physical asset management, customer political dynamics, and the ability to lead transversal internal teams without f

📌 Retail Solutions Account Executive (Santiago)
🏢 CHEP UK
📍 Santiago