Platform Support Engineer (Viña del Mar)

Platform Support Engineer (Viña del Mar)

13 ago
|
MerQube
|
Viña del Mar

13 ago

MerQube

Viña del Mar

MerQube is a cutting-edge fintech firm, specializing in the development of advanced technology for indexing and rules-based investing. We offer innovative solutions for designing and calculating complex, rules-based strategies. Founded in 2019 by a team of index industry veterans and technology experts, MerQube provides a tech-focused alternative in the indexing space, with offices in New York, London, Bangalore and Vina Del Mar.

MerQube designs and calculates a wide variety of indices, including thematic, ESG, QIS, and delta one strategies, spanning multiple asset classes such as equities, futures, and options. Leveraging cloud-based architecture and advanced index-tracking technology, our platform enables clients to bring new ideas to market swiftly and efficiently.

Summary

We are looking for a Platform Support Engineer to help maintain and improve the reliability of MerQube’s production systems.

In this role, you will investigate technical issues, debug backend services and data pipelines,



and work closely with engineers across the organization to diagnose and resolve system problems. You will gain deep visibility into MerQube’s platform and play an important role in ensuring that our systems operate reliably for internal teams.

This position is adecuado for engineers who enjoy problem solving, debugging complex systems, and learning how large-scale platforms operate. Support Engineers work across multiple parts of the system, making this role a great opportunity to develop a broad understanding of backend architecture, data pipelines, and financial data processing.

You will also help identify recurring issues and collaborate with the broader engineering team to improve system reliability and reduce operational friction.

What will you do?
- Investigate and diagnose production issues, bugs, and system failures
- Work closely with internal engineering teams to resolve technical issues impacting the platform
- Debug backend services, APIs, and distributed system

📌 Platform Support Engineer (Viña del Mar)
🏢 MerQube
📍 Viña del Mar

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