13 ago
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FLSmidth
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Santiago
About FLSmidth
At FLSmidth, we enable our customers in the mining industry to improve
performance, lower operating costs, and reduce environmental impact. Through our
cutting-edge technology and service solutions, we are committed to delivering
sustainable productivity. With a global presence and a legacy of over 140 years,
we lead the way in innovation, engineering excellence, and customer service.
Role Purpose
As Global Repair Service Manager, you will be accountable for driving the repair
business across our integral network of service centres for the assigned product
lines. This includes full shadow P&L; ownership of repair operations globally,
execution of growth strategies, and ensuring standardization, pricing integrity,
and alignment with our go-to-market approach. You will work closely with
regional teams and business lines to develop, grow, and transform the repair
offering into a scalable, customer-focused, and value-adding solution.
This role is pivotal to FLSmidth aftermarket strategy and a key contributor to
transforming our repair services from transactional support to long-term
customer partnerships.
Key Responsibilities
? Business Ownership & Growth
* Global ownership of the service centre repair portfolio for designated
equipment/product lines.
* Develop and execute a global strategy to scale the repair business, including
identifying high-potential markets and segments.
* Define and implement go-to-market strategies with local and regional teams.
* Lead business model transformation towards more predictive and
partnership-based service offerings.
* Drive market penetration efforts, jointly with regional sales teams, with
targeted campaigns and account strategies.
Operational Excellence
* Set and ensure global standards across repair processes and tools (methods,
timelines, quality).
* Standardize pricing, procedures, and proposal templates in collaboration with
product and service lines.
* Provide technical consulting on complex repair proje
📌 Global Repair Service Expert- 3rd party Crusher (Santiago)
🏢 FLSmidth
📍 Santiago