INTRODUCTION
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.
JOB PURPOSE
To meet and strive to exceed individual and store sales goals while executing key strategies of retail led growth, leveraging the franchise, operational excellence and all department category development; embracing and following on a daily basis the Burberry Experience during all interactions, owning the responsibility for developing new customers,



as well as maintaining relationships with existing clientele.
RESPONSIBILITIES
Sales & Service

Embrace the Burberry Experience and follow training guidelines and standards to reflect Burberry’s luxury brand standards and image
Consistently meet individual sales goals while exhibiting the Burberry Behaviours
Provide excellent customer service skills, great selling skills and exhibit motivation to succeed
Demonstrate superior interpersonal and communication talent

Cultivate

Build customer loyalty through active client development and follow-through
Maintain an up-to-date and detailed client book
Follow all Cultivate requirements and activities such as; courtesy and relationship emails, inviting customers back to shop, reactivation, capture compliance

Visual Standards

Follow company policies, procedures and use visual techniques to maintain the visual standards according to Burberry guidelines
Ma

📌 Part-Time Sales Associate | Citadel Outlets (Los Angeles)
🏢 Burberry
📍 Los Angeles