Receiving Operations

- Receive and unload products from suppliers and transport companies.
- Check that the products and quantities match the delivery documents.
- Inspect the physical condition of the products and report any damage, shortages, or differences.
- Record product receipts correctly in the company systems.

Storage and Inventory Management

- Store products in the assigned locations following warehouse procedures.
- Ensure proper stock rotation using the FIFO (First In, First Out) method.
- Keep the warehouse clean, organized, and safe.
- Perform cycle counts and scheduled physical inventory counts.
- Investigate and report inventory differences.
- Record all stock movements to maintain inventory accuracy.
- Report low stock levels and replenishment needs.

Order Fulfillment

- Review operational tickets in Zendesk every day.
- Manage and resolve assigned tickets within the required timelines.
- Follow up on orders from receipt to shipment.




- Coordinate with the relevant teams to resolve issues related to orders, inventory, and deliveries.
- Prepare orders for home delivery by checking products, quantities, batch numbers, and required documents.
- Assemble product kits and promotional materials according to commercial campaigns.
- Prepare internal transfers and shipments when required.
- Keep ticket information updated in Zendesk to ensure process tracking.

Operational Support

- Provide support to Shop Operations when required.
- Follow operational procedures, quality standards, and safety guidelines.
- Identify opportunities to improve receiving, storage, inventory, and order fulfillment processes.
- Support special activities, events, and projects related to logistics operations.

📌 Asistente de bodega y logística (Santiago)
🏢 Amway
📍 Santiago