Luxury Client Advocate (Chile)

Luxury Client Advocate (Chile)

14 ago
|
Veta Virtual
|
Chile

14 ago

Veta Virtual

Chile

Launch Your Next Successful Chapter with Veta Virtual ?

? Competitive Monthly Pay | ? 100% Remote | ? Luxury Jewelry Industry | ? UHNW Client Advocacy Role

Veta Virtual is hiring a Luxury Client Advocate for one of our clients in the Luxury Jewelry industry. This is a relationship-first, discretion-driven role — not a direct sales role, but definitely supporting the sales team. You'll be the client's advocate throughout their journey. If you're energized by supporting ultra-high-net-worth (UHNW) clients with warmth, precision, and white-glove care, this role was made for you.

? Your Role

Your day-to-day will involve:

Building and nurturing long-term relationships with a portfolio of UHNW clients — ensuring every need is met with professionalism, discretion, and genuine care.
Advocating for the client throughout their journey with the sales team — anticipating needs, coordinating next steps, and keeping every touchpoint seamless without handling the sale directly.
Managing client interactions and data accuracy in HubSpot and Podium — ensuring timely,



thoughtful follow-ups and a complete client history.
Representing the unified assistant identity ("Quinn") across all client communications — delivering one consistent, elevated experience regardless of who is behind the message.
Coordinating internally with the broader team via Slack and G Suite to ensure efficient, consistent service across every client interaction.
Supporting onboarding and operational workflows using tools like Zendesk to keep the client experience smooth behind the scenes.
Proactively resolving client questions and concerns with resourcefulness and discretion — often before the client even has to ask.

✅ What You'll Need

2+ years of client-facing experience — customer support, client relations, or client advocacy background. Direct experience in luxury retail or a luxury service industry is a strong plus.
Comfortable and confident engaging with ultra-high-net-worth (UHNW) clients — you underst

📌 Luxury Client Advocate (Chile)
🏢 Veta Virtual
📍 Chile

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