AS/400 (iSeries) Operator - L1

Experience: 1 to 4 Years

Job Summary

We are looking for a proactive and detail-oriented AS/400 (iSeries) Operator - L1 to support day-to-day i (AS/400) operations and system maintenance activities. The role requires continuous monitoring of system health, scheduled jobs, backups, storage, and operational alerts while providing support in a 24x7 environment. The candidate should possess fundamental i operational knowledge and follow defined incident and escalation procedures to ensure system availability and business continuity.

Key Responsibilities

- Monitor i (AS/400) system alerts, including Servers, HMC, Storage (Internal & External), and Tape Libraries (Physical & Virtual).
- Monitor and manage batch job processing using i Job Schedulers & ISV Tools.
- Monitor operating system thresholds such as CPU utilization, memory utilization, disk usage, and system performance metrics.
- Monitor backup jobs using Native Job Scheduler and Advanced Job Scheduler.
- Perform routine operational checks and ensure timely completion of scheduled tasks.
- Generate and maintain daily system status and operational reports.
- Follow established incident management and escalation procedures.
- Create, update, and close incident tickets as required.
- Monitor and maintain tape libraries and media inventory.
- Support printer-related activities including Session Printers, Network Printer and Remote Printers.




- Assist in user account administration activities such as account creation, modification, disable and deletion.
- Support group profile administration and authority management activities.
- Perform basic log monitoring and analysis using BRMS and system logs.
- Monitor High Availability (HA) environments and MQ-related processes.
- Assist with HMC console monitoring and basic administration tasks.
- Monitor and report storage utilization for both internal and external storage devices.

Required Skills

- Basic understanding of i (AS/400) Operating System.
- Knowledge of Power Systems operations.
- Familiarity with BRMS backup monitoring and log analysis.
- Understanding of user profile and group profile management.
- Basic knowledge of HMC (Hardware Management Console).
- Knowledge of tape library operations and media handling.
- Basic understanding of High Availability (HA) concepts.
- Basic knowledge of MQ monitoring.
- Experience in monitoring batch jobs and scheduled processes.
- Knowledge of printer configuration and troubleshooting.
- Understanding of ITIL-based incident and ticket management processes.
- Ability to work in rotational shifts and provide 24x7 operational support.

Shift Requirement

- Willingness to work in a 24x7 support environment with rotational shifts, weekends, and on-call support as required.

📌 AS/400 (iSeries) Operator (Santiago)
🏢 HCLTech
📍 Santiago