We are seeking a friendly and reliable Remote Customer Representative to assist customers with questions, requests, reservations, and ongoing service needs.

Responsibilities

Respond to customer inquiries through online communication channels
Gather information regarding customer needs and preferences
Research available services and options
Assist with reservation requests
Provide accurate confirmations and updates
Answer questions regarding available options
Assist with modifications and special requests
Maintain accurate customer records
Follow up on outstanding requests
Provide professional and responsive customer service

Qualifications

Excellent communication and interpersonal skills
Customer-focused attitude
Strong organization and time-management skills
Comfortable using email and online platforms
Basic computer and research skills
Ability to learn new systems
Reliable and professional
Previous customer-facing experience is helpful but not required

Position Highlights

100% remote environment
Structured onboarding
Training and continuing education
Access to online tools and resources
Ongoing team support

📌 Remote Customer Representative (Santiago)
🏢 Terranova Hire
📍 Santiago