Description Fraser Alexander LATAM is looking for an I&T; Operations Coordinator to ensure the stability, availability, and optimization of our I&T; infrastructure (servers, networks, storage, and end-user devices). This role acts as a bridge between the central I&T; department and regional teams, ensuring consistent governance and operationally tailored services.

? Your mission

Monitor performance, conduct audits, and troubleshoot technical issues, providing local support for hardware, software, and networking issues to ensure optimal configuration and maintenance of systems.

? Key Responsibilities

Infrastructure Management & Support

- Ensure the stability and optimization of I&T; infrastructure including servers, networks, and storage.
- Implement and manage disaster recovery plans and perform regular testing.
- Troubleshoot technical issues and provide local support for hardware and software.

System Maintenance & Upgrades
- Monitor and maintain digital systems to ensure optimal performance and reliability.
- Perform regular updates and upgrades to digital tools, keeping them current with security patches.
- Support ERP implementation and act as its functional administrator.

Security, Compliance & Project Management




- Implement and enforce I&T; processes and policies to ensure cybersecurity and regulatory compliance.
- Monitor project progress, control budgets, and ensure effective resource allocation.
- Coordinate with vendors and contractors for the successful implementation of I&T; projects.

Requirements ? Requirements
- Education: Higher Technical Degree in Computer Science or Information Technology.
- Experience: At least 5 years of experience in I&T; operations, including deploying and maintaining network environments.
- ERP Knowledge: Experience in implementing and maintaining ERP systems is required.
- Languages: Fluent in English and Spanish; intermediate-advanced Brazilian Portuguese is desirable.
- Technical Skills: Proficiency in Microsoft Office 365, Windows environments, and Power BI.
- Soft Skills: Strong problem analysis, root cause resolution, and the ability to communicate technical info to non-technical stakeholders.
- Mobility: Monthly travel to sites or regions where Fraser Alexander operates is required.
- Certifications: ITIL certification is considered a plus.

? Apply by emailing your CV to: [email protected]

Work Level Junior Management Job Type Permanent Salary Market Related EE Position No Location Santiago

📌 I&T Operations Coordinator (Santiago)
🏢 Fraser Alexander Latin America
📍 Santiago