Job Description
WHAT YOU’LL DO
Specialized Operations & Administration
- Act as the first line of support for daily transport activities, collaborating with internal departments and external partners to resolve issues and maintain smooth workflows and high service standards.
- Assist with delivery scheduling, transport planning, cross-dock operations, and stakeholder communication to address changes and updates.
- Manage claims processes, handle transport documentation, and collaborate with external partners to resolve discrepancies efficiently.
Process & Workflow Optimization
- Contribute to process improvement initiatives and new projects by identifying inefficiencies, supporting implementation, and ensuring alignment with organizational goals.
- Manage end-to- end claims processes, Handle transport documentation, and collaborate with external partners to resolve discrepancies efficiently and recoup appropriate funds and credit memos.
Performance Analysis & Decision Support
- Assist with monitoring and maintaining operational KPIs, analyzing performance trends,
and contributing to improvement plans for service quality and efficiency.
- Assist in preparing daily and weekly operational reports, including on-time performance, VAT reports, and inventory balance summaries, ensuring data accuracy and actionable insights.
- Monitor overall performance metrics, including on-time delivery, cost management, and system efficiency
Data & Systems administration
- Administer transport systems and tools, ensuring accurate data entry, system functionality, and timely resolution of technical or operational issues.
- Perform regular system and data maintenance, including cleaning up historical records, updating statuses, and ensuring operational accuracy across transport platforms.
WHO YOU ARE
We are looking for people with…
- Good organizational and time management skills to handle multiple tasks efficiently.
- Experience in transport operations, including planning, claims
📌 Transport Center Planner (Pudahuel)
🏢 H&M
📍 Pudahuel