The Role

At Sovos, we're transforming how businesses navigate tax compliance on a general scale. As a Sales Operations Analyst, you'll partner with Sales and Marketing teams to optimize systems, streamline processes, and maintain data integrity across our go-to-market operations. This role sits at the intersection of strategy and execution, enabling our teams to work smarter while driving continuous improvement across our revenue operations.

More specifically, you will:
- Serve as the go-to-market representative for the Sales Operations team, providing direct user support on Salesforce and other critical tools that enable the sales force.
- Implement and enforce processes and tools that maintain integrity and accuracy of Salesforce data, leveraging AI-assisted workflows to identify anomalies and optimize data quality.
- Develop comprehensive sales analytics and management dashboards that provide actionable insights to leadership, sales teams, and cross-functional partners.
- Create and maintain internal controls, system documentation,



and the Sales Operations Manual to ensure consistency and knowledge sharing across the organization.
- Manage ad-hoc reporting requests while serving as subject matter expert on reporting tools, methodologies, and emerging AI-powered analytics solutions.
- Build strong cross-functional relationships to ensure seamless information flow across systems and departments, driving continuous improvement through proactive process optimization.
- Provide sales support, training, and project coordination while accommodating user requests and ensuring both internal and external customer satisfaction.

What You Bring to Sovos
- Bachelor's degree in Business Management or equivalent demonstrated experience in sales operations, analytics, or related field.
- You've built solid experience in sales operations or revenue operations, with strong Salesforce proficiency.
- Fluent English communication skills, both written and verbal.
- Deep understanding

📌 Senior Sales Operations Analyst (Santiago)
🏢 Hirebridge
📍 Santiago