Location:
Punta Arenas, Chile (On-site with some hybrid flexibility)
Job Description:
- Be able to work with Software Development Engineering to ensure AWS services seamlessly integrate with our implementations.
- Be experienced working in large projects to completion, either as project manager or lead.
- Know how to run a tight, lean, efficient operation. The right candidate will want to measure everything and use data to drive decision. He/she will excel at using metrics, monitoring, and alarming to measure and improve the operational processes and performance of their team and the availability of their system.
- Be cross-disciplinary and accustomed to "working across the organization." This candidate will work with hardware, software and customer organizations across Amazon, translating customer and business requirements into presente technical solutions.
- Be able to provide hands on facility support where required (e.g. installation of new equipment, decommissioning of equipment, replacement of faulty equipment, internal audits...etc.)
- Be able to manage and coordinate with vendors to resolve any incidents during emergency situations. This may require to physically be dispatched on to site to investigate and resolve the issue.
- The ideal candidate would like to build systems and networks that bring AWS to the edge and regularly take part in deep-dive troubleshooting exercises to drive technical post-mortem discussions and identify the root cause of complex issues.
Basic Qualifications:
- Experience developing satellite communications networks, protocols, digital signal processing, antennas, or automated ground system development and operations
- 2+ years of Linux and networking experience
- 2+ years of electrical or mechanical experience
- Ability to write and review accurate and complete support procedures, system documentation, and issue tracking entries.
- Ability to solve problems at their root, stepping back to understand th