Senior Business Development - Connect (LATAM), WW GTM & Business Development, ConnectThe Senior Business Development for Amazon Connect in LATAM is responsible for driving top-line revenue growth and market adoption of Amazon Connect across the Latin American region. This role combines strategic thinking with hands‑on execution to build and scale the Amazon Connect business through partner ecosystems, field sales enablement, and customer engagement.Key job responsibilitiesDrive revenue growth and customer adoption of Amazon Connect across LATAM markets (Brazil, Mexico, Argentina, Chile, Colombia, Costa Rica, Peru, etc.)Develop and execute go‑to‑market strategies with vertical sales teams, solution architects, and partner organizationsBuild and manage strategic partnerships with system integrators, ISVs, and technology partners to accelerate Amazon Connect adoptionEnable field sales teams and partners through training, sales plays, and vertical‑specific solutionsEstablish business and technical relationships with C‑level executives and line‑of‑business leadersCollaborate with General Sales, WWSO Specialist Sales, and regional teams to identify and close opportunitiesCreate scalable mechanisms for pipeline generation, opportunity qualification, and revenue trackingLead customer engagements focused on contact center transformation and AI‑powered customer experience solutionsAbout the teamDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform.



We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team CultureAWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.Work/Life BalanceWe value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.Basic Qualifications7+ years of Go‑To‑Market, Business Development, Sales, or Consulting experienceBachelor's degreeExperience in Business English skills, both verbal and written7+ years of working with Core Cloud Technology Services7+ years of working with Business Application Technologies, ideally in Contact Center as a Service, Customer / Employee ExperiencePreferred QualificationsExperience selling to Fortune 1000 or Global 2000 organizationsMBAExperience interpreting data and making business recommendationsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.#J-18808-Ljbffr

📌 Senior Business Development - Connect (Latam), Ww Gtm & Business Development, Connect (Santiago)
🏢 Amazon
📍 Santiago