POSITION SUMMARY

Complete end-of-day activities including posting charges to accounts, running
night audit backup, and roll the date. Process all payment types such as room
charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs,
correction vouchers, and miscellaneous charges. Print contingency lists to have
a record of all guests in case of emergency. Sell a room/accommodation to guests
without reservations based on availability. Operate telephone switchboard
station, process requests for wake-up calls, and advise guest of any messages.
Complete the Room Rate Variance Report. Process all guest check-ins and assign
room. Activate or reissue room keys using electronic key machine. Count bank at
end of shift and secure bank. Balance and drop receipts according to Accounting
specifications. Set up, stock, and maintain work areas, and inspect the
cleanliness and presentation of all materials prior to use.

Report accidents, injuries, and unsafe work conditions to manager. Follow all
company policies and procedures; ensure uniform and personal appearance are




clean and professional; maintain confidentiality of proprietary information;
protect company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests’ service needs; assist individuals with
disabilities; thank guests with genuine appreciation. Speak with others using
clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to
reach common goals. Comply with quality assurance expectations and standards.
Move, lift, carry, push, pull, and place objects weighing less than or equal to
25 pounds without assistance. Reach overhead and below the knees, including
bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended
period of time or for an entire work shift. Perform other reasonable job duties
as requested by Supervisors.

PREFER

📌 Night Auditor (Providencia)
🏢 Marriott
📍 Providencia