Fraser Alexander LATAM is looking for an I&T Operations Coordinator to ensure the stability, availability, and optimization of our I&T infrastructure (servers, networks, storage, and end-user devices). This role acts as a bridge between the central I&T department and regional teams, ensuring consistent governance and operationally tailored services.

?? Your mission

Monitor performance, conduct audits, and troubleshoot technical issues, providing local support for hardware, software, and networking issues to ensure optimal configuration and maintenance of systems.

?? Key Responsibilities

Infrastructure Management & Support

- Ensure the stability and optimization of I&T infrastructure including servers, networks, and storage.
- Implement and manage disaster recovery plans and perform regular testing.




- Troubleshoot technical issues and provide local support for hardware and software.

System Maintenance & Upgrades

- Monitor and maintain digital systems to ensure optimal performance and reliability.
- Perform regular updates and upgrades to digital tools, keeping them current with security patches.
- Support ERP implementation and act as its functional administrator.

Security, Compliance & Project Management

- Implement and enforce I&T processes and policies to ensure cybersecurity and regulatory compliance.
- Monitor project progress, control budgets, and ensure effective resource allocation.
- Coordinate with vendors and contractors for the successful implementation of I&T projects.

📌 I&T Operations Coordinator - Santiago
🏢 Fraser Alexander Latin America
📍 Santiago