About Apply

APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com .

LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America , preferably working in hours that align to ET (Eastern Timezone) or PT (Pacific Timezone).

Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.

THE ROLE:

Responsibilities

Payroll Review & Business Continuity:

Supervise overall payroll administration, overseeing end-to-end processing while validating inputs and outputs for absolute accuracy, completeness,



and compliance ahead of each cycle.
Provide backup payroll processing coverage to ensure uninterrupted, on-time payroll when primary payroll resources are unavailable.

HRIS & Systems Administration:

Manage day-to-day HiBob administration, including regular data quality audits and ongoing system integrity monitoring.
Design and build HRIS workflow enhancements, administer complex edge-case scenarios, and leverage system data to deliver actionable Business Insights to leadership.
Support audit readiness and respond to internal and external audit requests with accurate, timely documentation.

Employee Experience & Lifecycle:

Own onboarding journey design and end-to-end experience delivery, ensuring a seamless and engaging new-hire experience.
Initiate, manage, and track Leave of Absence requests in line with general policy and compliance requirements.
Serve as the tier-2 escalation point for POps Assist cases raised

📌 Senior People (Chile)
🏢 Apply
📍 Chile