Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Laboratory Setting, Office
Job Description

Overview
We are seeking a Principal Consultant who brings deep expertise in business analysis and process transformation within laboratory and regulated environments. This role is responsible for leading clients through the definition of future-state workflows and business processes across laboratory and quality systems.

This is a hands-on, client-facing role that blends strategic advisory with detailed business analysis. The Principal Consultant works closely with stakeholders to understand current operations, define optimized future states, and translate business needs into clear, implementable requirements—without operating purely as a technical architect.

What This Role Is (and Is Not)
- Is: A senior, hands-on business consultant who leads process definition and requirement development
- Is: A trusted advisor who can guide clients toward best practices and scalable operating models
- Is Not: A pure solution architect focused primarily on system design or configuration




- Is Not: A passive facilitator—this role actively drives structure, decisions, and outcomes

Key Responsibilities
- Lead current-state assessments and facilitate the design of future-state workflows across laboratory, quality, and scientific data systems
- Conduct deep discovery engagements, including stakeholder interviews, workshops, and process walkthroughs
- Analyze business processes to identify inefficiencies, risks, and opportunities for standardization and optimization
- Define and document business requirements, process maps, and user journeys using structured methodologies (e.g., BPMN, user stories)
- Translate business needs into functional requirements that can be executed by technical and configuration teams
- Provide best-practice guidance on system-enabled process design across platforms such as LIMS, ELN, QMS, and related systems
- Act as the primary liaison between business stak

📌 Principal Consultant – Laboratory (Santiago)
🏢 Thermo Fisher Scientific
📍 Santiago