Signant Health in Chile seeks a motivated Tier 1 Help Desk Agent to be the first contact for users of AI-driven Tier 0 systems in clinical trial products.
You will provide technical assistance, troubleshoot issues, and ensure smooth operations in a fast-paced environment.
Requirements include 1–2 years of IT support experience, familiarity with AI systems, strong problem-solving, and clear documentation with effective communication to users and resolver groups.
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📌 Ai-Driven Help Desk Agent — Clinical Trials Support (Santiago)
🏢 Signant Health
📍 Santiago
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