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RECEPTIONIST

Date: Aug 17, 2026

Location:

Iquique, CL Chile

Department: Front Office

Minor Hotels is a global hospitality group operating over 560 hotels, resorts and residences in 56 countries in Asia-Pacific, the Middle East, Africa, the Indian Ocean, Europe and the Americas.

As a hotel owner, operator and investor, Minor Hotels fulfils the needs and desires of today’s integral travellers through its diverse portfolio of 12 hotel brands – Anantara, Minor Reserve, Avani, Colbert Collection, Elewana, The Wolseley, NH, NH Collection, iStay, nhow, Oaks and Tivoli.

As part of Minor Hotels, the region of Minor Hotels Europe & Americas is responsible for more than 350 properties in 30 countries and plans to grow across all segments, with a focus on its upper-upscale and luxury brands.

What will be your mission?

As Receptionist,



you will be responsible for attending guests’ needs upon arrival and departure and for providing an overall exceptional experience during their stay in line with the hotel’s vision and values on customer satisfaction.

What will you do?
- Welcome and complete the check-in process for all guests and group arrivals in a timely and professional manner as well as complete the check-out process for departing guests and groups.
- Manage room allocation in regards to guest characteristics (VIPs, traditional, new customers, etc.) with the correspondent department.
- Handle if necessary, and ensure to keep the front office and management team fully informed of guest requests, inquiries, complaints and/or suggestions given by both guests and other departments.
- Display a knowledge of all hotel products, services, price rates, available promotions and discount packages, as well as daily VIP and special events.
- Be aware and communicate hotel services available (dry cleaning, restaurant reservations) and general safety information.
- Maximize room occupancy at best rates (this includes closing sales an

📌 RECEPTIONIST (Iquique)
🏢 Hesperia group
📍 Iquique