Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services, including fast, secure, and affordable general money transfers, to millions of customers. These services also include currency exchange, mobile top-up, bill payment, and check cashing, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.
We believe we can create a world where people are empowered to build the life they dream of, regardless of who they are or where they are. One customer, one family, one community at a time.
ABOUT THIS ROLE
Our enthusiastic Customer Service team is the first point of contact for our customers when they need support with their transactions. The team provides information about transaction statuses, updates about progress, and resolves general customer queries.
We are looking for an enthusiastic Customer Services Representative to join our friendly team at the Santiago office, Chile. In this role,
you will provide information to our customers about their transactions and resolve general queries they may have.
ROLES & RESPONSIBILITIES
- Reviewing and correcting the data of incorrectly processed transactions.
- Collaborating with the accounting department to reconcile and balance the refunds of cancelled transactions.
- We will require you to have a minimum education of completed high school or college.
- Good knowledge of MS Office and Internet Explorer.
- At least one year of work experience in customer service or a call center position.
- Strong customer orientation skills.
- Excellent communication skills (both oral and written).
- Attention to detail.
- Good teamworking approach.
- Ability to work flexible schedules.English a second language (desirable).
PERKS & BENEFITS
- Medical, Dental and Life Insurance
- Employee Stock Purchase Plan
- Free day for Birthday
- Discounts for
📌 Customer Care Representative (Santiago)
🏢 Ria Money Transfer (Dandelion)
📍 Santiago
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