Job Description:
At Airbus Chile we are hiring our new Order Fulfillment Specialist, who will be in charge to execute all aspects of customer orders with energy and enthusiasm.
Your main activities:
Provide high quality customer service towards our customers
Understand customer requirements and transform into fulfillment actions
Act as the primary interface between the customer and the internal organisation for all aspects of the order management process
Monitor open customer orders, proactively drive the internal organisation and manage customer expectation with regards to delivery dates
Seek alternative and innovative solutions to ensure on-time delivery of customer orders
Inform relevant stakeholders proactively on order status, especially for delays or critical parts
Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
Hand over relevant tasks and related information to the 24/7 backup organisation.
Provide timely,



high quality responses to customer and internal requests
Monitor key performance indicators (KPIs) related to material order activity
Assist the Solutions Delivery Manager to coordinate and prepare reports on operational topics and participate in customer meetings as required
Participate actively as part of the local team to fulfill overall targets
Work together with the Planning Specialists to support high quality data is injected into the material planning process
Requirements:
Degree in Business, Supply Chain, Logistics, Aerospace or have relevant working experience
Understanding aviation business specifically in the area of spares supply chain management
Spanish and English business level (Mandatory)
Strong knowledge of and eagerness to learn data analyzing applications such as databases and Google Workspace (GSheets)
Ability to build successful relations across functions and with all stakeholders
Strong ability to work in

📌 ORDER FULFILMENT SPECIALIST (Santiago)
🏢 Airbus
📍 Santiago