Metso Corporation seeks a Customer Claim Quality Engineer to lead end-to-end management of customer claims across the region. You will perform case intake, failure analysis, CAPA ownership, and closure, acting as the quality interface to reduce handovers and ensure timely resolution with sound engineering judgment.
You will coordinate with Plant Engineering, advise on design improvements, and drive regional training on CRM and SAP QM usage while aligning with ISO standards.
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📌 End-to-End Customer Claims QA Engineer (Concón)
🏢 Metso
📍 Concón