Why candidates should join
This is a chance to help stand up and run a new workstream across Google data centre sites in LATAM.
You'll have ownership of on-site delivery, team coordination, and performance management in a highly visible environment.
Company
Confidential
Why candidates should join
This is a chance to help stand up and run a new workstream across Google data centre sites in LATAM.
You'll have ownership of on-site delivery, team coordination, and performance management in a highly visible environment.
The work is operationally important, fast-moving, and hands-on, with the opportunity to shape how the team runs from the ground up and directly influence delivery outcomes.
Role Requirements
experienced implementation manager (Must-have)
large-scale data centre implementation or migration experience (Must-have)
data centre infrastructure knowledge (Must-have)
project management expertise (Must-have)
stakeholder management (Must-have)
resource and vendor management (Must-have)
risk and issue management (Must-have)
change management (Must-have)
ticketing systems (Must-have)
monitoring KPIs and SLAs (Must-have)
strong communication skills (Must-have)
ability to work independently (Must-have)
trusted team leader (Must-have)
Prince2 or PMP certification (Nice-to-have)
ITIL Foundation (Nice-to-have)
About The Role
About the role
We're hiring an Implementation Manager to lead a small on-site technical team supporting a hyperscale data centre operator in Santiago.
You'll be the on-the-ground lead for a team of field technicians, owning delivery, performance, and client relationship management for the site, while reporting into a remote leadership team.




What you'll do
Lead and schedule a team of data centre field technicians across multiple sites in Santiago.
Own delivery against agreed KPIs and SLAs, and drive root‐cause fixes when targets are missed.
Run weekly performance reviews with the client and contribute to monthly business reviews with leadership.
Be the trusted on-site point of contact, managing day‐to‐day operations with a high degree of autonomy.
Coordinate resourcing, elevate blockers, and ensure full compliance with client operating procedures and safety standards.
What we're looking for
Proven experience managing technical teams within a data centre or comparable critical‐infrastructure environment — this is essential, not preferred.
Strong project management expertise, with a track record of managing KPIs/SLAs in an operational setting.
Fluent English, spoken and written (hard requirement).
A confident, trustworthy communicator, comfortable being client‐facing and managing a team with light‐touch remote oversight.
Able to hit the ground running — this is not a training‐up role.
What's on offer
Competitive salary, benchmarked to the Santiago market for this role.
A high‐autonomy leadership role with direct client visibility.
The chance to build and run a team inside a world‐class, mission‐critical technical environment.
This role is being hired through Workfully on behalf of our client, a general technology infrastructure services provider.
Client identity will be shared later in the process.
Equity
NO
Visa sponsorship
NO
Interview process
Shortlisted
1st stage: TBC
2nd Stage: TBC
3rd Stage: TBC
Offer sent
Offer accepted
#J-*****-Ljbffr

📌 Implementation Manager (Santiago)
🏢 Workfully
📍 Santiago