We are searching for a highly skilled Senior Business Analyst with extensive background in digital transformation projects, with particular emphasis on eCommerce and Content Management Systems (CMS). This position calls for collaboration with cross-functional teams to deliver impactful projects that promote business growth and digital innovation. The idóneo candidate will demonstrate a strong history of gathering and analyzing business requirements, crafting solutions, and driving project success within dynamic, ever-changing environments.

Responsibilities

Spearhead the analysis and documentation of business requirements for digital transformation projects, concentrating on eCommerce platforms or CMS solutions
Engage with critical stakeholders, including internal teams, clients, and vendors, to understand business objectives and turn them into functional and technical specifications
Execute detailed process mapping, gap analysis, and solution design to strengthen digital workflows, customer journeys, and business operations




Keep business goals and technology solutions in sync by working closely with Solution Architects, developers, UX designers, project managers, and product owners
Assess and document current systems, processes, and data flows to spot opportunities for improvement or automation
Steer the creation of user stories, use cases, and acceptance criteria for projects within an Agile/Scrum setting
Support and influence the roadmap for digital transformation initiatives, ensuring scalability, performance, and user experience remain a priority
Perform risk assessments and effectively communicate the potential impact of changes to stakeholders
Host workshops, presentations, and meetings to collect feedback, align on project objectives, and provide regular status updates
Aid during testing phases, ensuring business requirements are met through rigorous User Acceptance Testing (UAT) and Quality Assurance (QA)

Requirements

Bachelor's degree in Business, IT, Co

📌 Senior Business Analyst (Chile)
🏢 EPAM Systems
📍 Chile