Job DescriptionAt Airbus Chile we are hiring our new Order Fulfillment Specialist, who will be in charge to execute all aspects of customer orders with energy and enthusiasm.Your main activitiesProvide high quality customer service towards our customersUnderstand customer requirements and transform into fulfillment actionsAct as the primary interface between the customer and the internal organisation for all aspects of the order management processMonitor open customer orders, proactively drive the internal organisation and manage customer expectation with regards to delivery datesSeek alternative and innovative solutions to ensure on-time delivery of customer ordersInform relevant stakeholders proactively on order status, especially for delays or critical partsCoordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.Hand over relevant tasks and related information to the 24/7 backup organisation.Provide timely, high quality responses to customer and internal requestsMonitor key performance indicators (KPIs) related to material order activityAssist the Solutions Delivery Manager to coordinate and prepare reports on operational topics and participate in customer meetings as requiredParticipate actively as part of the local team to fulfill overall targetsWork together with the Planning Specialists to support high quality data is injected into the material planning processRequirementsDegree in Business, Supply Chain, Logistics,



Aerospace or have relevant working experienceUnderstanding aviation business specifically in the area of spares supply chain managementSpanish and English business level (Mandatory)Strong knowledge of and eagerness to learn data analyzing applications such as databases and Google Workspace (GSheets)Ability to build successful relations across functions and with all stakeholdersStrong ability to work in a team to achieve common targetsPositive, proactive, and enthusiasticAvailability to work in HuechurabaWork ConditionsDirect and unlimited contract with Airbus 40 hours / weekFlexibility to Home OfficeThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.Company: Airbus Helicopters Chile S.p.A.Employment Type: Permanent ------- Experience Level: Professional Job Family: Material Support & servicesAirbus is committed to achieving workforce diversity and creating an inclusive working environment.We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.Airbus is, and always has been, committed to equal opportunities for all.As such, we will never ask for any type of monetary exchange in the frame of a recruitment process.Any impersonation of Airbus to do so should be reported to ****** pioneers sustainable aerospace for a safe and united world.The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services.In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services.Airbus is also a European leader in defence and security and one of the world's leading space businesses.In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.
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📌 Order Fulfilment Specialist (Santiago)
🏢 Airbus
📍 Santiago