Wenco International Mining Systems ( ), a subsidiary of Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations.
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Reporting to the Project Manager, the Senior Hardware Technician will support new projects and existing customers and will mentor team members on such projects within the hardware team.
Their primary role will be to perform installation work and repairs of mobile computer and communication systems on heavy and light duty mining equipment.
Key Deliverables and Responsibilities:
Mentor team members in Hardware Technician and Hardware Analyst roles
Perform successful repetitive installation work on large range of fleet vehicles with advanced route cause analysis for installations.
Provide hands‐on‐training on company software and hardware
Install Wenco hardware systems which include rugged computers, radios, and GPS antennas and antenna cables
Installation and configurations of networks.
Connect to various DC volt applications by working with mine personnel
Install, test, troubleshoot and repair company equipment both remotely and on site
Document installation procedures and provide progress reports
Effectively manage Wenco's relationship with mine sites
Review and contribute to product improvements
Evaluate and ensure team members are following safety procedures of the work area
Experience and Knowledge
Diploma in radio, electronics or extensive practical experience to an equivalent level, preferably in mining
6 to 10 years of experience in hardware installations and networking




Extensive travel required (must have a valid passport and legally be able to travel internationally if required)
Advanced knowledge of GNSS systems
Ability to work with Windows OS computers (XPe, XP, Win7, and Win10 IoT operating systems)
Advanced acknowledgement and understanding of networking and radio technologies
Advanced level of electrical fault finding
Moderate knowledge with Windows Server OS Systems ************)
Mining experience/knowledge would be an asset
Valid driver's licence (excellent driving record with no major violations)
Skills and Abilities
Exceptional organization skills
Ability to work under unique working conditions on mine sites (extreme heat/cold) in remote locations
Strong written and verbal communication skills
Strong ability to work effectively both in a team environment and as an independent contributor
Ability to coach and mentor junior roles within the hardware team
Wenco advances the efficiency and safety of the world's surface mining equipment through our fleet management systems.
We are committed to providing a stable yet exciting work place environment for individual employees to build and grow their career with the Company.
Wenco is an Equal Opportunity Employer.
Disclaimer
The information in this description has been designed to indicate the general nature and level of work performed by employees.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
It is not intended as an employment contract.
Job descriptions are subject to change, which may not necessarily affect compensation.
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📌 Técnico Senior De Hardware (Nivel 1) (Santiago)
🏢 Wenco International Mining Systems
📍 Santiago