29 ago
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Murex
|
Santiago
Murex is a global fintech leader in trading, risk management and processing solutions for capital markets.
Operating from our 19 offices, 3 400 Murexians from over 65 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world.
Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself.
Team & Context:
Managed services are at the heart of Murex’s corporate strategy. By 2030, Managed Services, namely SaaS and MXevolve, are expected to increase Murex's revenues by 40%.
In this role, you will work across Murex Managed Services, supporting a growing portfolio of solutions that help clients adopt, operate, and continuously evolve their MX.3 environments. This may include SaaS, MXevolve, and other managed service offerings, with responsibilities spanning service adoption, production stability, operational improvement,
upgrades, and continuous integration.
You will join the AMER Service Offer team and play a key role in translating integral service standards into practical, effective regional execution, while feeding field insights back into the continuous evolution of our regional service standards for our regional clients and teams.
What you’ll do:
Product management and evolution
Help shape and evolve Managed Services value propositions, operating models, and service standards, including SaaS, MXevolve, and future service offerings.
Use regional execution insights, service health observations, and field feedback to influence the Service Offer roadmap and backlog.
Make service scope, release content, methodology changes, and adoption expectations clear and actionable for regional stakeholders.
Regional operations and portfolio management
Partner with CETs, Business Units, Business Development, and Presales
📌 SaaS Service Offer lead (Santiago)
🏢 Murex
📍 Santiago