Genesys Chile is seeking a Senior Customer Success Manager to drive digital engagement and ensure scalable value realization for Cloud customers. You will orchestrate AI-powered experiences, coordinate across functions, and guide customers toward self-service while delivering strategic guidance at critical milestones.
The role focuses on expanding adoption, retention, and growth with enterprise-scale AI capabilities, working with cross-functional teams and regional leadership for long-term
📌 Senior AI‑Driven Customer Success Lead (Santiago)
🏢 8170 Chile - Genesys Chile
📍 Santiago
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