As a highly-regarded high-tech unicorn company, inDrive has been making a positive global impact since 2013. Harnessing the power of innovative mobile technologies, our core product is redefining ride-hailing, while simultaneously introducing new business verticals that are propelling us toward becoming a super app. With our cutting-edge solutions and dynamic work environment, we provide a unique opportunity for individuals to contribute to our mission of combating injustice on a general scale.

About the opportunity:

We are looking for a Driver Operations Specialist in Chile to manage our driver operations process in their region. This role requires strong communication, organizational, and problem-solving skills to ensure operational efficiency.

What you will do:

- Execute on-the-ground driver acquisition initiatives across assigned markets, managing multiple projects simultaneously and ensuring timely, high-quality delivery aligned with the national acquisition strategy.
- Plan, coordinate, and track market-level acquisition projects end to end, including timelines, resources, stakeholders, and dependencies, adapting execution to local conditions and operational constraints.
- Work closely with local teams and cross-functional partners such as Marketing, Operations, Product, and Market Efficiency to coordinate field execution, unblock issues,



and ensure seamless rollout of acquisition and retention initiatives.
- Monitor and report on key performance metrics, including New and Active Drivers, Driver Acquisition Cost, Supply Hours, Utilization, and Retention Rates, translating data into clear execution priorities and corrective actions.
- Ensure operational discipline by following defined processes, maintaining accurate documentation, and continuously improving workflows to drive consistency, scalability, and impact across markets.

What we expect from you:

- Minimum of 2 years of high-impact experience in Strategy, Operations, Analytics, Consulting, Marketplace Operations, Product Operations, or related fields.
- Project Management & Execution: Plan and organize complex, multi-faceted projects with cross-functional teams. You will define clear timelines, deliverables, and resource allocations to operationalize processes in a fast-paced environment.
- Full professional proficiency in English.
- Strong domain of SQL and project management skills.

We offer:

- Be part of a growing and innovative company with a unique approach to ride-hailing.
- Enjoy a collaborative and supportive work environment where new ideas and perspectives are encouraged and valued.

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📌 Business Operations Specialist (Penalolen)
🏢 Indrive
📍 Penalolen