Job Description:At Airbus Chile we are hiring our new Order Fulfillment Specialist, who will be in charge to execute all aspects of customer orders with energy and enthusiasm.Your main activities:Provide high quality customer service towards our customersUnderstand customer requirements and transform into fulfillment actionsAct as the primary interface between the customer and the internal organisation for all aspects of the order management processMonitor open customer orders, proactively drive the internal organisation and manage customer expectation with regards to delivery datesSeek alternative and innovative solutions to ensure on-time delivery of customer ordersInform relevant stakeholders proactively on order status, especially for delays or critical partsCoordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.Hand over relevant tasks and related information to the 24/7 backup organisation.Provide timely, high quality responses to customer and internal requestsMonitor key performance indicators (KPIs) related to material order activityAssist the Solutions Delivery Manager to coordinate and prepare reports on operational topics and participate in customer meetings as requiredParticipate actively as part of the local team to fulfill overall targetsWork together with the Planning Specialists to support high quality data is injected into the material planning processRequirements:Degree in Business, Supply Chain, Logistics,



Aerospace or have relevant working experienceUnderstanding aviation business specifically in the area of spares supply chain managementSpanish and English business level (Mandatory)Strong knowledge of and eagerness to learn data analysing applications such as databases and Google Workspace (GSheets)Ability to build successful relations across functions and with all stakeholdersStrong ability to work in a team to achieve common targetsPositive, proactive, and enthusiasticAvailability to work in HuechurabaWork Conditions:Direct and unlimited contract with Airbus40 hours / weekFlexibility to Home OfficeThis job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.Company:Airbus Helicopters Chile S.p.A.Employment Type:PermanentExperience Level:ProfessionalJob Family:Material Support & servicesBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment.
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📌 Order Fulfilment Specialist (Santiago)
🏢 Airbus Helicopters
📍 Santiago