Technology Adoption (Quinta Normal)

Technology Adoption (Quinta Normal)

02 sep
|
Caterpillar
|
Quinta Normal

02 sep

Caterpillar

Quinta Normal

Career Area:
Sales
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a integral team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Important:
- Don’t forget to include a resumé in English in your profile in Workday.
- Please check the status of your application directly in the Workday system, as this is our primary means of communication. All updates related to your application will be reflected there.
What you will do:
•Act as the regional Subject Matter Expert (SME) for designated technology solutions and applications.
•Drive technology adoption and optimization by providing data-driven recommendations that maximize customer value.
•Lead customer onboarding and success plans,



ensuring effective technology utilization through the first 30, 60, and 90 days.
•Identify customer challenges and opportunities, providing actionable feedback to support regional growth and service development.
•Support field follow-up programs and contribute to continuous platform and process improvements.
•Collaborate with customers, commercial teams, and technical stakeholders to achieve operational and business outcomes.
What you have:
Customer Focus: Knowledge of values and practices that prioritize customer needs and satisfaction, and the ability to translate this into tailored solutions.
Service Excellence: Understanding of customer service concepts and the ability to meet or exceed expectations through direct or indirect support.
Effective Communication: Ability to clearly convey, receive, and interpret information using appropriate communication methods.
Problem Solving: High level of initiative, op

📌 Technology Adoption (Quinta Normal)
🏢 Caterpillar
📍 Quinta Normal

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