Technical Support Specialist

Location: Chile
Employment Type: Full-Time
Monthly Salary:CLP $900,000 - $1,200,000 gross per month, depending on experience and qualifications

About the Role

Key Responsibilities
- Provide first
- Diagnose and resolve hardware, software, network, and system-related issues.
- Respond to support tickets and ensure issues are resolved within established service levels.
- Escalate complex technical problems to the appropriate teams when necessary.
- Document solutions, troubleshooting steps, and recurring issues.
- Monitor technical issues and identify opportunities to improve support processes.
- Maintain a professional, helpful, and customer-focused approach at all times.

Requirements:
- Technical degree, certification, or equivalent experience in IT, Computer Science, or a related field.
- 1-3 years of experience in technical support, help desk, IT support, or a similar role.
- Knowledge of Windows, Microsoft 365,



basic networking, hardware, and troubleshooting.
- Strong problem-solving and analytical skills.
- Excellent communication and customer-service skills.
- Ability to prioritize multiple support requests and work effectively under pressure.
- English proficiency is a plus.

What We Offer
- Competitive monthly salary of CLP $900,000 - $1,200,000 gross.
- Professional growth and training opportunities.
- Collaborative and supportive work environment.
- Opportunities to work with modern technology and develop your technical skills.
- Full-time employment with opportunities for long-term career development.

How to Apply

Ready to take the next step in your IT career?

Sueldo: $900.000 - $1.200.000 al mes

Lugar de trabajo: Empleo presencial

📌 Technical Support Specialist (Santiago)
🏢 SimplePark
📍 Santiago