The Integral Survey Specialist is part of D-Quality Survey’s Official Survey & Claims Handling team, supporting the coordination and execution of official surveys and claim-related inspections across DQS’s international network.

The role is responsible for managing survey cases from initial request through final reporting, coordinating with clients and local surveyors worldwide, ensuring that each assignment is performed according to DQS standards, and maintaining accurate, professional and timely communication throughout the process.

This position requires strong organizational skills, attention to detail, professional communication, and the ability to coordinate multiple international cases simultaneously.

Key Responsibilities

- Receive, review and process new Official Survey and claim-related inspection requests from clients worldwide.
- Coordinate survey assignments with DQS offices, local surveyors and international partners.
- Monitor ongoing survey cases and ensure inspections and reports are completed within the required timelines.
- Review survey reports for accuracy, completeness, consistency and compliance with DQS standards before final delivery.
- Maintain direct and professional communication with clients throughout the survey process.
- Coordinate additional information or evidence required by clients, insurers, brokers or other parties involved in a claim.
- Maintain organized digital records and complete traceability of every survey case.
- Update internal systems and platforms with case information, documents,



status and final reports.
- Work closely with DQS operational and management teams across Europe, Asia, the Americas and other markets.
- Identify operational issues and help improve survey procedures, reporting standards and internal workflows.
- Maintain strict confidentiality, independence and professional integrity when handling sensitive commercial and claim-related information.

Candidate Profile

- Degree or professional background in Logistics, , Insurance, Claims, Supply Chain, Agribusiness or a related field.
- Previous experience in survey services, cargo claims, logistics, shipping, insurance, quality control or international operations is an advantage.
- Strong organizational and case-management skills.
- Excellent attention to detail and ability to review technical and commercial documentation.
- Ability to manage several international assignments simultaneously and work effectively under time-sensitive conditions.
- Strong written and verbal communication skills.
- Professional working proficiency in English is essential; additional languages are an advantage.
- Comfortable working with international clients, surveyors and multicultural teams.
- Strong command of digital platforms, Microsoft Office and online collaboration tools.
- Proactive, reliable and solution-oriented approach.

Thank you for your interest in joining D-Quality Survey. We look forward to learning more about your experience and how you can contribute to our Global Survey team! :)

📌 Global Survey Specialist (Santiago)
🏢 D-Quality Survey
📍 Santiago