Novartis is seeking a Customer Service Coordinator in Santiago, Chile to oversee and coordinate customer service processes delivered by an external provider. You will be the main link between Novartis and the outsourced partner, driving operational excellence and ensuring compliant execution of processes.
Responsibilities include end-to-end coordination of customer service activities, SAP order processing, and close collaboration with cross-functional teams to resolve issues and improve
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📌 Customer Service Operations Coordinator (SAP & Outsourcing) (Santiago)
🏢 Novartis
📍 Santiago
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