Novartis Pharma Schweiz seeks an experienced Customer Service and Order Management leader to coordinate activities between the company and an external service provider in Chile. You will ensure compliant processes, manage end-to-end service from order to invoicing, and oversee SAP-based order processing.
You will monitor KPIs and dashboards, review billing accuracy, and collaborate with Supply Chain, Quality, Regulatory Affairs, Finance and Commercial teams to resolve issues and improve
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📌 Senior SAP-Driven Customer Service & Order Lead (Chile)
🏢 Novartis Pharma Schweiz
📍 Chile
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