Essential Duties & Responsibilities Required
- Position owns the daily contact with specific, identified accounts. Incumbents work proactively to drive revenues/margins to ensure organizational profitability through developing and executing strategic client specific solutions.
- Incumbent is seasoned and has the experience to handle complex customer issues with mínimal supervision.
- Leverages TD executives for support.
- Proactively manages accounts by evaluating product mix and profitability
- Makes adjustments to meet TD profitability objectives
- Identify appropriate opportunity to sell TD full portfolio of products and services
- Develops strategic business plans, and effectively present to TD management.
- Provides regional level direction in the absence of the manager
- On a daily basis provide team direction on KPI performance, company directives, vendor initiatives, etc
- Manages advanced inbound and outbound sales calls in order to quote prices, provide product information and build relationships with customers
- Assists associates and reps in resolving complex,
important customer problems or issues
- Helping resellers get best pricing / deals through alliance with internal TD departments; informing business partners of vendor-related promotions and floor days; forming relationships; providing proactive business solutions
- Requires high level of interpersonal and collaborative skills
- Identifies, develops, and implements business opportunities through customer facing activities
- Demonstrates detailed account knowledge
- Creates business plans to uncover new opportunities, and increase TD SYNNEX's sales and profits
- Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
- Represents TD SYNNEX at business partner events
- Performs additional duties as assigned
- Meets attendance and punctuality standards
Qualifications, Required Knowledge Skills & Abilities and Working Conditions