About the Role
The Account Manager role is a fantastic opportunity to showcase your relationship-building and portfolio management skills within an assigned territory. This role focuses on post-sales management of small and medium businesses (SMB), strengthening partnerships to increase retention, and driving business growth with mutually beneficial outcomes.
As an Account Manager, you play a key role in retaining our most valuable accounts, ensuring partners thrive on our platform, and identifying opportunities to enhance core business metrics for our partners and Uber Eats.
- Lead post-deal partner management for a high-value, high-potential portfolio of partners.
- Build and maintain strong partner relationships to achieve measurable outcomes, including revenue growth targets, upselling new product features, and ensuring high retention by creating mutual business value.
- Act as the voice of the customer to internal teams, translating partner needs and advocating on their behalf.
- Develop a deep understanding of the partner landscape and cultivate positive relationships across our partner organizations.
- Conceive, design, and lead growth initiatives with partners, working cross-functionally with Uber's internal teams to drive projects to completion.
- Set, track, and report on performance metrics, and conduct business reviews with partners.
Basic Qualifications
- 1-3 years of experience, ideally in a similar role.
- Strong project management skills, with the ability to develop detailed joint business plans with partners and consistently deliver results.
- Excellent communication skills, both verbal and written, with strong executive presence and interpersonal abilities.
- A proactive, resourceful, and go-getter attitude; this team moves fast and operates in dynamic environments.
- Ability to work independently with mínimal oversight.
- A willingness to work hard, dive into details, and closely collaborate with our highest-value partners.
Preferred Qualifica
📌 Account Manager Smb G&r (Santiago)
🏢 Uber
📍 Santiago