Responsibilities:
- Oversees all technology components of diverse, moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost.
- Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.
- Communicates with end-users to provide timely and accurate information and status updates.
- Has shared responsibility for budget, policy formulation and planning.
- Contributes to formulation of strategies for IT project leadership and other functional areas.
- Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions.
- Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
- Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.




- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the IT project leadership area through responsibility for delivery of end results and shared responsibility for budget management; accountable for resource planning.
- Ensures essential procedures are followed and contributes to defining standards.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Collaborate with Risk and Control and the PMO Scorecard Management to ensure all required risk and control items are understood, locked into delivery plans and are on target
- Conduct Monthly Business Reviews with the Sr. Tech Managers to review the overall portfolio health across all KPIs/KRIs
- Oversee SDLC Compliance and BoW status reporting ensuring high quality outcomes
- Work with Agile Coaches and department Agile Champions to review progress against key Agile KPIs

Qualifications:

📌 Latam Payments and Receivables Program Manager, Vp (Santiago)
🏢 Citi
📍 Santiago