Contributes general knowledge and skill in technology to provide first- and some
second-level support and break-fix (repairs, installations, maintenance of all
property & above property-based systems) for multiple units. Generally works
under supervision and within well-established guidelines to complete routine
tasks. Is responsible for performing repairs, installations, and maintenance on
all property & above property-based technologies. Has knowledge of technology
equipment/processes and Marriott proprietary technologies. Is responsible for
following Marriott guidelines in the form of ISMs and SOPs
Follow all company policies and procedures, report accidents, injuries, and
unsafe work conditions to manager. Maintain confidentiality of proprietary
information; protect company assets. Address guests’ service needs; assist other
employees. Speak with others using clear and professional language; answer
telephones using appropriate etiquette. Serve as role model and first point of
contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and
maintain positive working relationships with others; support team to reach
common goals. Ensure adherence to quality expectations/standards; identify,
recommend, develop, and implement new ways to increase organizational
efficiency, productivity, quality, safety, and/or cost-savings. Move, lift,
carry, push, pull, and place objects weighing less than or equal to 50 pounds.
Stand, sit, or walk for extended periods of time. Enter and locate information
using computers/ Point of Sale (POS) systems. Move up and down stairs/ramps.
Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: University or college degree or equivalent work experience.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being a
📌 IT Technician (Santiago)
🏢 Marriott
📍 Santiago
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