Location: Remote (Latin America preferred)
Type: Full-time
The Role
KORE Geosystems is hiring a Project Geologist to support onboarding, customer success, and regional growth across Latin America. This role combines geological expertise with strong relationship management to ensure clients receive value from the KORE platform and continue to expand their use of our tools.
You will act as the primary regional representative, working directly with geology teams, site leads, and decision-makers to guide onboarding, provide ongoing support, and help drive regional adoption. Your geological background will enable you to understand client workflows, identify opportunities for improvement, and support technical conversations throughout the customer lifecycle.
This is a client-facing role with a strong focus on customer success, account management, and long-term relationship development.
ResponsibilitiesCustomer Success & Account Management
- Lead onboarding for new clients, including project setup, workflow configuration, and training.
- Serve as the main point of contact for assigned accounts across Latin America.
- Maintain strong relationships with geology teams, supervisors, and site management.
- Conduct regular check-ins to ensure adoption, troubleshoot issues, and support workflow optimization.
- Monitor client usage and proactively address risks or barriers to success.
- Support renewals by ensuring clients are receiving ongoing value and meeting their objectives.
- Coordinate with internal teams as needed to resolve issues and maintain service quality.
Geological & Technical Delivery
- Provide geological expertise for logging, sampling, and geotechnical workflows.
- Assist clients in configuring and validating digital workflows.
- Perform quality checks on client outputs and provide recommendations for improvements.
- Translate or localize training materials and guides for the region.
- Support technical discussi
📌 Project Geologist (Santiago)
🏢 DGI Geoscience
📍 Santiago
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