About Us:
Radiant Digital delivers technology consulting and business solutions for commercial and government clients.

Our versátil delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources.

CMMI Maturity Level III and ISO 9001 - 2015 certified.

Responsibilities:
Take ownership of UXR projects as assigned
- Work collaboratively with a lead researcher on UXR projects as assigned
- Create research plans to solve software or other business problems
- Choose and employ most effective methods to answer a research question or problem (e.g., contextual inquiry, card sorting, usability testing protocols)
- Produce personas, user flows, empathy maps, journey maps, research reports, and other artifacts as needed
- Collaborate closely with designers or other product team members to ensure research insights have meaningful impact on designs, prototypes, collaborations, and product strategy
- Mentor UXR interns
- Keep learning and growing

Needed Education, Experience, or Skills
- Bachelor’s degree
- Previous education,



experience, or both in a social science (e.g., anthropology, sociology, psychology), human-computer interaction (HCI), or another similar field
- Evidence of UXR or general UX workshop(s) or course(s) completed
- At least 1 year of UXR or comparable research experience
- Solid grounding in qualitative or mixed-methods
- Adaptability and a learning growth mindset
- Critical thinking and problem solving

Value-add Education, Experience, or Skills
- A Master’s degree or Ph.D. in a social science (e.g., anthropology, sociology, psychology), HCI, or a similar field
- 2-3 years’ experience in UXR
- Prior enterprise software UXR experience
- Prior academic research or program evaluation experience or training
- Prior experience in a start-up, tech company, or other highly dynamic endeavor where rapid change and adaptation is the norm
- Or, prior UXR experience in a large corporate setting with frequent int

📌 UX Researcher (O'Higgins)
🏢 Radiant Digital
📍 O'Higgins