With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S;) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S; and help us build a future where customers come to us not only because we provide industry-leading products and services, but also because we provide a differentiated and connected customer experience.

The Global Customer Success (GCS) organization is leading the effort to create the desired customer experience through support offer creation, driving digital transformation across our tools, and delivering operational excellence across CE&S.;

The Microsoft Detection and Response Team (DART) is looking for a Principal Security Response Engineer, Infrastructure to join their collaborative team. This position will be a vital individual contributor role on the DART team in taking the lead in threat hunting and forensics in delivery of cybersecurity investigations for our customers. You will work in a fast-paced, intellectually intense,



service-oriented environment where collaboration and speed are key to our investigations.

The role is flexible in that you can work up to 100% from home however short notice travel to work onsite alongside customers will likely be 40% or higher as is demanded by the needs of our customers and business. This position may require you to work a rotational On-Call schedule, evenings, weekends or holiday shift. Though schedule changes are not frequent, you will need to have flexibility to accommodate changes as needed.

This role is versátil in that you can work up to 100% from home.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where every

📌 Security Researcher (Santiago)
🏢 Microsoft
📍 Santiago