Job Summary

As a Project Manager Customer Delivery, you will be responsible for the successful planning, execution, and closure of customer projects, ensuring on-time delivery, within budget, and to the highest quality standards. You will act as the primary point of contact for customers, fostering strong relationships and driving customer satisfaction.

Job Responsibilities

- Lead and manage the full project lifecycle from initiation to closure, adhering to FLSmidth project management methodologies.

- Develop comprehensive project plans, including scope, schedule, budget, resource allocation, and risk management strategies.

- Manage project teams, including internal resources and external contractors, providing guidance and support to ensure project success.

- Communicate regularly with customers, providing status updates, managing expectations, and resolving issues promptly and effectively.

- Monitor project progress, identify deviations from the plan, and implement corrective actions to keep projects on track.

- Ensure projects are delivered within the agreed-upon budget and schedule, proactively identifying and mitigating potential cost overruns or delays.

- Conduct regular project reviews, both internally and with customers, to assess performance and gather feedback.

- Manage project documentation, including contracts, change orders, progress reports, and close-out reports.





- Identify opportunities for process improvement and contribute to the development of best practices within project management.

- Ensure compliance with all relevant company policies, safety regulations, and quality standards.

Job Qualifications**

- Bachelor's degree in Engineering, Project Management, Business Administration, or a related field.

- Minimum of 5 years of experience in project management, preferably within the heavy industrial, mining, or capital equipment sector.

- Proven track record of successfully delivering complex customer projects on time and within budget.

- Strong understanding of project management methodologies (e.g., PMP, PRINCE2 certification is a plus).

- Excellent communication, negotiation, and interpersonal skills with the ability to build strong customer relationships.

- Demonstrated leadership skills with the ability to motivate and manage cross-functional teams.

- Proficiency in project management software (e.g., MS Project, Primavera).

- Ability to travel domestically and internationally as required.

- Fluency in English is essential; proficiency in other languages relevant to FLSmidth's general operations is a plus.

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.

📌 Project Manager Customer Delivery (Santiago)
🏢 FLSmidth
📍 Santiago